Bulgarian manufacturer · Genuine leather shoes

☎ +359 893 661 338 · Mon–Fri 08:00–17:00

BG Step

Privacy Policy

This Privacy Policy describes how GRACIA STIL S Ltd., UIC 203178704, with registered office and management address: 1 Uspeh Str., Gabrovo 5300 (hereinafter referred to as the "Controller" or "we"), in its capacity as a personal data controller, collects, processes and stores the personal data of the users of the online store bgstep.bg in accordance with Regulation (EU) 2016/679 (GDPR) and the Personal Data Protection Act.

What Personal Data We Collect

  • Identification data: first and last name;
  • Contact data: delivery address, telephone, email address;
  • Order data: purchased products, order value, selected delivery and payment method;
  • Data collected automatically: IP address, browser and device type, cookies (see the Cookie Policy);
  • Account registration data: username, order history.

Purposes and Legal Grounds for Processing

  • Performance of a distance sales contract — acceptance, processing and delivery of orders (Art. 6(1)(b) GDPR);
  • Compliance with legal obligations — accounting and tax reporting, consumer rights (Art. 6(1)(c) GDPR);
  • Legitimate interest — fraud prevention, technical security of the website (Art. 6(1)(f) GDPR);
  • Consent — for analytics cookies and marketing communications, where provided (Art. 6(1)(a) GDPR).

Who We Share Data With

Personal data is shared only with processors necessary for fulfilling the order: courier companies (Econt Express Ltd.) for delivery, and accounting and hosting providers. We do not sell or provide personal data to third parties for their marketing purposes. Data is not transferred outside the EU/EEA.

Retention Period

Order data is retained for the period required by tax and accounting legislation (up to 10 years). Data in a user account — until its deletion at the user's request. Cookie data — according to the periods set out in the Cookie Policy.

Your Rights

  • the right of access to your personal data;
  • the right to rectification of inaccurate data;
  • the right to erasure ("right to be forgotten");
  • the right to restriction of processing;
  • the right to data portability;
  • the right to object to processing;
  • the right to withdraw your consent at any time;
  • the right to lodge a complaint with the Commission for Personal Data Protection (CPDP), 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, www.cpdp.bg.

Contact

To exercise your rights or if you have any questions regarding personal data, you can contact us at: GRACIA STIL S Ltd., UIC 203178704, with registered office and management address: 1 Uspeh Str., Gabrovo 5300, tel. +359 893 661 338.

Last updated: 12.08.2026

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